Whenever you create an account on our website (360imprimir), you will be asked to choose a password to guarantee the protection of your personal data, and you will also be asked to enter an email address.
The User will be solely responsible for maintaining the confidentiality of their password and user account, and also for all acts performed through the use of the password or user account. If you wish to change your password, you may do so as many times as you wish by following the instructions in your personal area.
The User agrees to:- Notify us of any unauthorized use of the user account or any other security breach that you verify as such;
- Certify that you close your account at the end of each session.
360imprimir shall not be held responsible for losses or damages caused by the User's failure to comply with this clause.
360imprimir is a registered trademark under which the commercial company BIZAY, SA. operates, with headquarters at 2ᵃ Cda. Concepción Beistegui 6 - piso 3, Narvarte Poniente, Benito Juárez, CP - 03020 Ciudad de México, CDMX, Mexico.
At 360imprimir we respect the privacy and intimacy of users and we are aware of how important it is to have them. Therefore, we want to thank you for the trust placed in us. With this in mind, we have created the privacy protection policy to ensure and confirm to the User what information we collect and how we use it, and it is also applicable to all our customers and visitors, whether current or former. Therefore, by visiting and/or using our website, you implicitly accept the privacy protection policy.
In this policy, you will see explained all the conditions in which the personal information that you have provided to us is treated. If you are a visitor, the information requested from you will be treated in accordance with the privacy policy available in our company and will not be shared with third parties, except in the cases provided for in this privacy policy.
By accessing our website, the User accepts the storage, dissemination, and use of their data in accordance with the provisions of this privacy protection policy and accepts the terms and conditions thereof.
This privacy policy does not apply to your personal information when it becomes visible to others due to the provision of personal information that is published when using certain features that our website offers, such as posting a comment or message on the website. So, if the User's comment or message contains personal data and is published by them on a page that is publicly accessible, their data may be recorded by others and, as a result, the User may receive unsolicited messages from third parties. The content or data that the User uploads to our website and that is visible to others is not considered personal data subject to this privacy protection policy and is subject to the privacy policies of third parties. The user should always be careful when publishing this data.
360imprimir may improve and modify this privacy protection policy by disclosing the corrected version on its website. It is recommended that Users view the new version of the privacy protection policy periodically in order to become aware of the changes.
When the User makes a request or accesses their customer account information, we have security measures that are accepted to protect all the data we collect about the Users.
It should be noted that the user's data in their 360imprimir account is protected by a password, in order to ensure their privacy and security. The User must take steps to protect the confidentiality of the password they choose to avoid unauthorized access to their password and their computer.
The User can choose not to provide all the information requested by 360imprimir, but this may result in the disabling of certain features of our website, which are only accessible to users who have provided all their information and which are necessary for:
- Registering as a member;
- Participating in a contest, promotion, survey, or sweepstakes;
- Submitting a question;
- Performing other operations on our website.
360imprimir takes the protection of the User's privacy very seriously, but neither promises nor should the User expect that their personal data or private messages will always remain private. While 360imprimir has precautions that meet industry standards to protect the User's personal data, it cannot guarantee 100% total security.
We collect the User's personal information to:
- Enable the user to enjoy the features and functionalities of the website;
- Fulfill all orders for products and services placed by the User;
- Pay the returns obtained with our company, 360imprimir (commissioning model);
- Communicate with the User to inform them about the status of their orders and about other requests for information about our products and services;
- Send information about our products and services;
- Internal commercial purposes of 360imprimir, such as data analysis, audits, etc.;
- Help create more relevant content;
- Inform the User about the results of sweepstakes, contests, and other promotions.
At 360imprimir we communicate with the customer via email to send warning messages or simply to notify them about their order.
When the User purchases a product from us on the web, the company may use their email or other personal data to send advertising messages and notifications. You can unsubscribe from our communications by clicking on the unsubscribe link in the footer of all emails sent by 360imprimir.
If the User of our 360imprimir website sends a product to a friend or recommends a friend to our website or promotions, we will use their email to send the message that the User has requested. The email of the User's friend will be used only for this purpose, unless otherwise permitted.
In order to know how users use the page and to improve our products, we will use non-identifiable personal data to monitor the use and performance of the website.
As a general rule, we do not share the personal data of Users with other persons or companies that are not affiliated without the prior approval of the User. However, we do provide data to agents and service providers for specific purposes, such as:
- Fulfillment of orders and processing of credit card transactions;
- Offering certain products and services;
- Providing customer support services;
- Managing information on our behalf;
- Improving the features and functionalities of the website.
In these cases, we require that these persons agree to use the data only for the purposes for which it is provided and in accordance with our privacy protection policy. Our partners are obligated to respect the privacy policy of 360imprimir.
If the User registers for a promotion or sweepstakes or a service that we provide in conjunction with a third party, we may provide them with data, provided that the user duly authorizes it.
360imprimir provides its vendors with the name and city/province/country of residence of customers who have purchased products from that vendor. 360imprimir may also disclose User data (including the User's name, address, telephone number, and account activity) whenever such disclosure is necessary to:
- Comply with the law;
- Comply with mandates, court orders, investigations by authorities, or other judicial acts;
- Enforce the terms of any of our user or license agreements;
- Investigate or respond to complaints of fraud, intellectual property infringement, or other illegal activities;
- Conduct investigations of fraud or similar allegations;
- Protect the rights, property, or safety of 360imprimir and our Users or third parties;
- Protect the operations of 360imprimir;
- Allow 360imprimir to take available protective measures or limit the damages that the company may suffer.
The User may have access to third-party websites directly from our website. However, this privacy protection policy does not apply when the User accesses other websites. 360imprimir cannot control how others use the personal data that the User discloses to them, so the User should carefully read the privacy protection policy of the website before using it or disclosing their personal data to the corresponding provider.
Most of the User's data can be modified whenever the user wishes in the section of the website created for that purpose.
If the User has questions about the type of data that is requested or wants to obtain a copy of this data, they should contact us via email at [email protected]. After receiving all the User's identification documents, we will provide the data and the User may request the deletion or alteration of all or any of the data.
Unless otherwise indicated, the current privacy protection policy of 360imprimir applies to all information we have about the User and their account.
What is SPAM?
Spam means an unsolicited, massive, or indiscriminate message that is usually
sent in a commercial environment.
It should be emphasized that 360imprimir has zero tolerance for the spam policy.
Automatic spam filter
360imprimir's automatic messaging systems review all emails and messages they
receive and filter all messages that may be identified as spam.
Problems with the spam filter
No message filtering system is 100% accurate, over time legitimate messages
may be filtered by the system.
If you believe this is happening with the messages you send, please send your
message named with another subject.
If you want to reduce the risk that your message may be filtered by spam, send
it in text only (for example, in HTML), removing any attachments and ensuring
that your message is checked for malware before being sent.
Spam
360imprimir provides a tool that allows its users to send emails and private
messages. Users should not use tools to send unrelated, massive, or
indiscriminate messages or even for commercial purposes. All terms and
conditions on the use of this tool are present in this document.
Receiving unwanted messages from 360imprimir
In the event that you receive a message from 360imprimir sent by our system and
that you consider it to be spam, please contact us using the details presented
below so that the situation can be resolved.
Alterations to the anti-spam policy
If there are alterations in the anti-spam policy, 360imprimir must update the
new version on this website at any time.
If you have any questions about the anti-spam policy, please contact us using
the details below.
In this section of our privacy policy, 360imprimir describes the type of information that is stored by us. All users have the right not to provide information, although, by not providing it, they may incur limitations of use in some of the applications of our website, which have already been mentioned in the "Protection of User Data" point of our privacy protection policy.
Information that is automatically collected by 360imprimir:Whenever you visit our website, we will automatically store information related to your transactions and the use of the website. For example, we automatically obtain your IP address, but only and exclusively for internal use by our company, so that we can identify problems with our server and the website.
We will also store data relating to your activity on our website, such as the type of browser you use and the frequency of your clicks (clickstream).
In the event that the User is a registered customer of 360imprimir or in the event that the customer uses the product editor, this data that is stored automatically will be added to their personal information.
The purpose of storing this information is the need to conduct internal surveys to know the interests and preferences of our users, with the purpose of understanding their needs and priorities, in order to improve our services. We may also use this information to communicate platform updates, promotions, discounts, and anything that is considered of interest to the customer.
Information that is automatically provided by the User:The user can provide their personal data when:
- Registers an account at 360imprimir;
- Uses our product editor;
- Orders products or has gift vouchers;
- Requests customer service or makes other types of communication;
- Participates in sweepstakes or contests;
- Registers to receive or receives special offers;
- Registers to receive newsletters, email alerts, and special offers;
- Performs surveys;
- Fills out the 360imprimir representative agreement;
- Fills out our brochures to attract new customers;
- Other situations in which Users provide their personal data to 360imprimir freely and spontaneously.
The data may include the personal name, company name, email, telephone number, website, billing address, shipping address, and credit card number, or any other information provided in the registration form or in the product editor. The User may also provide us with this data about other people, including their emails and telephone numbers, if what they intend is to send a product to a friend, direct them to our website or to our promotions, or buy a product by entering the data of a friend.
Information about your transactions at 360imprimir:We also collect information about your orders and the history of your purchases and payments.
Use and exchange of information:360imprimir uses the information collected about the user to maintain, improve the management of its website, carry out its commercial activity, provide products and services that the User requests, manage the User's account, provide information about products and services that may be of interest to them, customizing their online experience.
To carry out certain functions of our business, such as sending orders, we turn to other companies that provide services on our behalf. So, 360imprimir may need to disclose some personal data of the User to these companies to ensure the effectiveness of the entire process.
In addition, we may share information that we collect with other companies with whom we have commercial relationships. There is still the possibility of disclosing some personal information on other occasions, provided that it is required or permitted by law.
Our website uses cookies and other similar files to improve the quality of our website and the services offered to the User. A cookie is a small text file that a website sends to the User's computer, allowing the website to store information that specifically identifies each of our users.
With the transfer of these cookies, 360imprimir confers on the User a unique customer code and a history locator. 360imprimir cookies do not collect or store personally identifiable data. In the opposite sense, the cookie stores a "token" that specifically identifies a User at a given moment. The "token" is added to the User's information stored in our secure databases. The cookie helps us remember your past activities by saving your account data, allowing us to present you with certain elements that are on our website and special offers based on your interests and preferences.
The User can delete cookies and configure their browser to reject all cookies or to receive a message whenever a cookie is sent. If the User reconfigures their browser, they may lose access to some features of our website and lose the opportunity to benefit from all the features of our site.
This privacy protection policy covers the use of cookies and similar files by 360imprimir but does not cover the use of cookies or similar files by other firms or websites, even if they are connected to our page. 360imprimir has no control over the cookies and action codes used by other firms. 360imprimir also does not receive personal information collected by these firms when they use action codes and cookies, nor does it share personal information with these companies that may identify the User, such as their name, telephone number, or address, with the exception of the cases already stated in this privacy protection policy.
